erek durianPrivacy Policy

This page describes what we collect when you use erek durian and how we keep that data protected. Our privacy commitments apply to all users accessing our platform from supported jurisdictions—whether you are in Jakarta, Surabaya, Bandung, or Medan, or engaging with our services via mobile browser, native app, or desktop. We collect personal information only to operate our platform securely, process your deposits and withdrawals, and comply with local regulations.

We at erek durian take data protection seriously. Your identity documents, payment details, transaction history, and account activity are encrypted and stored securely. We do not sell your data to third parties. We do not share your information beyond what is necessary to process your account, verify your identity, or comply with legal obligations. This policy explains exactly what we collect, how we use it, and what rights you have.

Our services are available only where local law permits. Users are responsible for verifying that access and use comply with their own jurisdiction's law.

What We Collect on erek durian

We collect information in several categories. First, we collect identity information: your full name, date of birth, national ID number, and contact details (email and phone number). This information is mandatory for account creation and is required by local regulations to verify your identity and prevent fraud.

Second, we collect payment information. When you deposit via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or virtual accounts from mobile banking, local payment, online payment, and e-wallet, we record the payment method, amount, timestamp, and transaction ID. We do not store your full payment credentials (e.g., your mobile banking password or bank PIN); instead, we use secure tokens provided by payment processors to confirm transactions.

Third, we collect account activity data. Every time you log in, place a wager on Liga 1 or Piala AFF markets, engage with live-dealer tables, play slot games, or request a withdrawal, we log that activity with a timestamp. This data helps us detect fraud, resolve disputes, and provide you with a complete transaction history.

Identity data

Full name, date of birth, national ID, email, phone number. Required for account verification and regulatory compliance.

Payment data

Payment method, amount, timestamp, transaction ID. We do not store full credentials; we use secure tokens from payment processors.

Activity data

Login timestamps, wagers, game sessions, withdrawals. Logged for fraud detection, dispute resolution, and account transparency.

Device data

IP address, browser type, device type. Collected for security and to detect unauthorized access attempts.

Fourth, we collect device and access data. When you log in to erek durian, we record your IP address, browser type, and device type. This information helps us detect suspicious login attempts and protect your account from unauthorized access. If you log in from a new device, we send a verification code to your registered email or phone number as part of our two-factor authentication (2FA) process.

We do not collect cookies for tracking or advertising purposes. We use cookies only to maintain your session (so you stay logged in while browsing) and to remember your language preference. You can disable cookies in your browser settings, but doing so may affect your ability to use erek durian.

Our servers may sit outside your jurisdiction. Your data may be processed and stored on servers located in other countries. However, we apply the same security standards and encryption protocols regardless of server location. Your data is protected by industry-standard encryption both in transit (via HTTPS) and at rest (via database encryption).

How We Use Your Data and Your Rights on erek durian

We use your data for five primary purposes. First, we use it to verify your identity and comply with know-your-customer (KYC) regulations. Second, we use it to process your deposits and withdrawals. Third, we use it to detect and prevent fraud. Fourth, we use it to provide customer support and resolve disputes. Fifth, we use it to comply with legal obligations and law enforcement requests.

Your rights on erek durian include the right to access your data, the right to correct inaccurate information, and the right to request deletion of your account and associated data (subject to legal retention requirements). If you want to exercise these rights, contact our support team via your account dashboard or email. We will respond to your request within one business day.

We retain your data for as long as your account is active, plus a retention period required by local law (typically 5–7 years for financial records). After that period, we delete or anonymize your data. If you close your account, we retain only the minimum data necessary to comply with legal obligations and resolve any outstanding disputes.

We may update this privacy policy from time to time. If we make material changes, we will notify you via email or by posting a notice on erek durian. Your continued use of the platform after such changes constitutes your acceptance of the updated policy. If you disagree with any changes, you have the right to close your account.

Our commitment is to handle your data transparently and securely. We collect only what is necessary, we protect it with encryption and access controls, and we do not share it beyond what is required by law or necessary to operate our platform. If you have questions about how we handle your data, our support team is available to help.

We at erek durian are committed to protecting your privacy and handling your data responsibly. Your identity information, payment details, and account activity are encrypted and stored securely. We do not sell your data, and we share it only with payment processors, identity verification services, and law enforcement when legally required. Your rights include access, correction, and deletion of your data subject to legal retention requirements.

If you have questions about our privacy practices or want to exercise your data rights, contact our support team. We are available to assist and will respond within one business day. Our services are available only where local law permits.